Remote Access

As Fast As Being There

IT Agent Remote Access offers lightning fast Remote Access, powered by Duet Display, a leader in screen sharing technology.

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One Product To Manage All Your Endpoints

See How You Can Save Time And Headaches With IT Agent

Remote Access

Access any endpoint to offer support and diagnose and resolve issues for customers, colleagues, and more.

Cross-Platform

IT Agent supports all major platforms, including macOS, Windows, and Linux deployments.

Privacy-Focused

IT Agent is SOC2 certified, GDPR compliant, and does not train on your data. For our AI-powered products, we allow users to select their preferred foundation model or utilize their own API keys in our enterprise plans.

Secure

IT Agent incorporates the latest best practices, including mTLS, 256-bit encryption, two factor authentication, role based permission, and more.

Policies & Scripts

IT Agent has intelligent alerts and scripting so you can administer your endpoints faster and with less manual work.

Customer-Focused

If you are looking to help your team work more effectively when out of the office, we also offer secure Remote Access for employees between their own devices or shared computers.

Frequently asked questions

Everything you need to know about IT Agent Remote Access

What makes IT Agent stand out?
IT Agent is powered by Duet, the fastest Remote Access & Screensharing product on the market and used by millions of people around the world.
What additional features do you support?
We support Privacy Mode, End-to-End Encryption, Clipboard sharing, Remote Reboot, Administrator Escalations, Command Prompt, and more.
Where is IT Agent based?
IT Agent is designed and engineered in the United States of America, with our HQ in Miami, FL.
Does IT Agent Support Monitoring?
Yes! You can monitor and setup alerts for the devices you manage so you can quickly react to custom scenarios according to your policy.
Can IT Agent Help with Compliance?
Yes! IT Agent has a module for enforcing any policy on an end computer so that you can ensure your devices stay compliant according to your requirements.
$49/month per technician
IT Agent Lite
  • Access to all OS Patching
  • Remote Desktop Control
  • Ad-hoc Support Sessions
  • Multi-Factor Authentication
  • Comprehensive Audit Logging
$99/month per technician
ITAgent
  • Everything in Lite, plus
  • Full RMM uite
  • Automated App & OS Patching
  • Managed Scripts Library
  • Priority Support & SLA
Custom Pricing
Managed
  • Everything In IT Agent
  • Completely Managed IT As An MSP
  • We Manage Tickets, Configuration, and more
  • On-site Support Add-on Available
  • 10-minute response time and 1 hour average resolution

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